Online Registration Tips
Thursday, August 6th, 2009 at 2:06 pm by skuffel
We appreciate the patience and consideration given during the opening of online registration. The support and response has been overwhelmingly supportive and as we proceed I wanted to share with you a few of the common glitches that people have overcome in our first year of implementation.
1. Despite the advance notice for parents to get their Family Access logins and passwords, some have called today to try to get their information. Your first option is to click the “Forgot your login or password?” an email will be sent to the Primary email address associated with your student. If you do not have an email connected to a student please call the school office and they will help you with your login and password.
2. There are occasional glitches with the Change Address/Bus Information screen. This is a technical issue with Skyward, not within the District, but some have been able to logout and then log back in to then advance the screen. Some have clicked “Save” twice and it has then advanced. If you cannot advance any further, just click the Completed Step and if your child needs to ride the bus, please call Pinks’ Bus Service at 944-6417 to confirm the need for transportation.
3. All registration needs to go through the Webstore even if you choose not to pay for registration online with a credit or debit card. You simply click to open the Webstore and then close it, hit complete registration and then you can come into the MS or HS to pay your fees by check on August 12th or 13th.
Again, thank you for your patience and helpfulness as we work to improve our registration process.
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