90 Responses for "Maytag Quiet Series 300 | Control Board"

1. ben goodman March 3rd, 2009 at 12:03 pm 1

   thanks for your posting. this is exactly what happened with my machine. Too bad I didn’t find your site before I shelled out 150 dollars for a control board.

2. Liz April 29th, 2009 at 1:17 pm 2

   check out searspartsdirect.com for control panel and/or control boards. I got a good price there for this unit.

3. Tom January 21st, 2010 at 2:27 pm 3

   Thanks for the explanation and pics. Also thank you Liz for the link to searpartsdirect.com. I am in canada so I had to phone in, but I still have the parts on the way.

4. Tony February 21st, 2010 at 6:13 pm 4

   I tested the door switch and it had power so I removed the control panel circuit board. Could not see any breaks or obvious damage so I price shopped a new one online. Cheapest one was about $116 with shipping. Decided to put the old board back while I shopped locally and I guess from being out of the unit most of the day it either dried off(moisture) or reset itself because the dishwasher now is working. This probably won’t last as its probably a sign the board is on its way out. I’m still gonna price ck. locally. Any comments would be appreciated.

5. Los Angeles Appliance Repair February 23rd, 2010 at 4:58 am 5

   Great post! I have also experience same with my machine before.

6. Tony February 25th, 2010 at 9:22 pm 6

   So far so good with unplugging ..then replugging in the board after letting it sit for about 6 hours. You never know with electronics. Maybe someone pushed too many buttons or used the wrong sequence. Anyway we’ve used the machine twice since the reset and we’re keeping our fingers crossed.

7. Lee April 11th, 2010 at 5:29 pm 7

   I’m having the same problems with my Maytag. It’s less than a year old. I noticed it acting up a few months ago, but now the start button will not work. I previously had a top of the line Maytag that cost over $800 and it only lasted about five years. I guess that I should have learned my lesson with that one. NO MORE MAYTAGS!! I’m going to try removing the board and see if that makes it start working. It’s loaded with dirty dishes!!

8. Scott May 3rd, 2010 at 9:13 am 8

   This is a great post! Noticed I couldn’t use Sanitize button or turn off Hi Temp Wash. But before I took it apart or ordered parts I tried holding down two buttons at once (as I found other appliances often have wacky secret combinations). Sure enough, if I hold both Hi Temp and Sanitize, they both come on. Or Hi Temp and Heated Dry, same thing, seems like the magic key for me is holding down Hi Temp Wash in combination with another button, than I can turn others on or off …I’m sure it means something is wrong with board, but it’s free fix for now. Have had it for a good 5 years and otherwise has been great.

9. Flavia Madock November 4th, 2010 at 7:13 am 9

   Hello, please inform us when we can see a follow up!

10. Christy November 4th, 2010 at 9:04 am 10

    Problem could also be with control panel, not the control board. We are trying to figure to figure it all out now. Thought it was the control board, replaced it at about $100, but still having problems. Some lights/functions not working and will not even start sometimes. Not sure how long it will work. May even have to replace the control panel now. Have only had this dishwasher for about 20 months.

    ALSO, when I called Maytag, I found out that there was a recall on my dishwasher. The heater is causing fires. They will replace the heater or give you a voucher towards a new one if you call them.

11. Joel April 23rd, 2011 at 7:47 am 11

    Had this dishwasher for a about 2 1/2 years. Replaced the board twice already and it has gone out again. DON’T BUY MAYTAG

12. Pattie April 28th, 2011 at 11:30 am 12

    I just found this site. Great stuff. I have a dishwasher that is doing the exact same thing. The sad part is that though this posting says the part should cost about $70, everywhere that I look shows it more like $135. Anyone know of other places to get the part?

13. Esther May 6th, 2011 at 1:03 pm 13

    I just got off the phone with maytag and since this is the second time in a year and a half with this problem they offered the part at half price…bittersweet.

14. barbara May 30th, 2011 at 1:54 pm 14

    I have same problem — nothing happens when push start button…if wait a couple of days, it must dry out, because then it works. Now in market for new dishwasher. Any suggestions?

15. David May 30th, 2011 at 9:46 pm 15

    We have had this series dishwasher for about 6 years. We have had many problems (e.g., rubber tines rusting, plastic fold down tine holders breaking, leaked at one point) but the biggest headache has been in the past 10 months with the lights/buttons not working. I pulled it apart and could get lights to work by pushing on the cables (broken connection somewhere in the ribbon cable or at the mounting point on the face plate). We replaced the entire control panel about 6 months ago but now the newest one has quit working (today – Memorial Day with lots of dishes! – it never fails!). So, we are giving up on Maytag.

    Our journey has been (as money supply has increased over the years):

    Started with Hotpoint but they are throw-away units (we learned to our chagrin – but they were in our price range at the time!)

    Went to GE but found out that the motor was an integrated unit and we couldn’t replace parts of it when a slow leak occurred, rusting it like crazy.

    Went to Maytag because a certain reputable consumer magazine said this dishwasher would be really good. As I note above, I am giving up on Maytag (and that consumer magazine!).

    We just bought a new dishwasher tonight (Bosch). Have my fingers crossed because we have friends who have had good luck with them.

    Sad part is, my dad is still using the dishwasher from when I was a teenager (25 years ago). Maybe I should offer to buy him a new one and put his in my home

    I hope each of you find a way forward with your unit. I will say that we have gotten more than our money’s worth out of the service plans we have bought from SEARS over the years (this last unit I didn’t buy from SEARS!). However, that is not something SEARS or the manufacturers should be happy about …

16. CAZ August 13th, 2011 at 11:32 pm 16

    Great Post!
    I would like to add another possible fix.
    I had the same problem. Circuit board not responding.
    The door mechanism is a very intricate (but cheap) plastic unit which has two black wires on one side and two white (neutral) wires on the other. This mechanism checks to make sure the door is closed tight.
    In this mechanism there is a steel pin and a sharp thin flat plate that is spring loaded to make contact with this pin.
    I found the pin corroded and simply sanded the pin (in place – just slide sandpaper between the pin and the thin plate and push on the plate as you slide the sandpaper out). I did this several times until I got a good (Infinity) reading on my Ohm meter.
    Put the door mechanism back in place and everything worked as new.

17. Joe R September 15th, 2011 at 1:14 pm 17

    I thank you too. I just did my own repair and it’s working fine.

    I was confident is was the control panel (think touch pad, and not the computer guts inside the dishwasher. I was quote $189 for part plus visit and tax for a total of $305 for repairman. I paid $70 from Searspartsdirect.com.

    FYI: my model was MDB5601AWB (B for black I think) and serial number started with “10…” I ordered “”PART NUMBER: 99003379 Substitution: 6-919819″ My original part had a tag on it that said “”919310″ I found information by going here: (or click maytag.com/ Manuals and Literature / [enter your model number]. Scroll down to “Parts List”. There’s a list. You MAY need to look at the PDF that appends your model number MDB5601AWB with 1 or two digits of the serial number. (Repairman i contacted asked me to give him 2 digits for example.)

    I hope this helps you too. Thank you all.

18. Tyler P September 24th, 2011 at 9:32 pm 18

    Mine is less than 2 years old and it started acting up just after 1 year. Same problem with the unresponsive control panel. I’m going in for a look and dryout.

    Thanks for the help.

19. Tyler P September 24th, 2011 at 9:38 pm 19

    I’m in. Burned/corroded ribbon cable.

20. Adam B October 4th, 2011 at 9:41 pm 20

    Just put in the new control board – cheap plastic piece with the ribbon circuit – not the main guts electrical box inside. The ribbon on the old board had silicon glue around it to seal it off, that may have prolonged the life as this is almost 9yrs old.

    Put in the new board and worked like a charm so I think the digital panel inside the board is where it shorts out.

    Hope that helps. OH, btw, the latching lever is pretty cheap and busted out before I even went to repair. Still works tho.

21. Diane W October 9th, 2011 at 4:03 pm 21

    Thanks everyone especially Joe P. I ordered the touch pad piece from Sears and for $70.00 plus tax and shipping the dishwasher was easily repaired.

22. Air M. November 4th, 2011 at 8:56 pm 22

    This is a question for Joe R.
    Hi Joe so your symptom of your dishwasher is that the lower lights of the panel are lighting up but not the Start and cancel? and you hear motor sound?

    Pls advise as I already bought a control board and its not still working.. But I also suspect its a panel issue

    Thanks
    Air

23. Lisa November 12th, 2011 at 2:22 pm 23

    Hello,
    I have a black Maytag Quiet Series 300 dishwasher, MOdel #MDB7600AWB and am trying to narrow down the problem with it. The dishwasher will not start and also, the touchpad control panels has no lights on it at all. I tried unplugging it and plugging it back in to see if it would reset, but nothing. What I want to know is how do I know if it’s just the touchpad control panel that is bad or the actual computer board inside the control panel? I see both parts are available on the Sears Parts website, but don’t want to order the wrong thing. Thanks in advance for any help with this.

24. Matt November 30th, 2011 at 3:44 pm 24

    Same unresponsive control panel problem with mine. The start and delay buttons do not work while all else do. Sounds like a manufacturer recall is in order as this is apparently not an isolated incident. Sears needs to step the quality of their products up a bit. Iva had problems with the electronic components on my Kennmore washer and drier and now my dishwasher all within a 3 year window. This is getting frustrating.

25. js December 5th, 2011 at 7:12 pm 25

    sears is now 150$ for the board.. homedepo is 135$ and you can return it for a full refund in a yr

26. js December 5th, 2011 at 7:14 pm 26

    homedepo gives a full refund

27. Lois M December 17th, 2011 at 10:00 pm 27

    Thanks for all of your good advice. My Maytag control panel just failed for the third time. I’m not wasting anymore time or money on this piece of junk. Time for a new one – Bosch or KitchenAid look like good prospects.

28. Kirk S December 20th, 2011 at 12:27 pm 28

    Mine went out last night. None of the buttons work and their are no lights, not sure where to start, control board or the touch pad.

29. js December 21st, 2011 at 2:09 pm 29

    mine lasted 4 cycles, just sent it back to home depo for a full refund..try going online to maytag there giving credit for some .

30. Donna January 2nd, 2012 at 6:49 pm 30

    We’ve had all maytag products for 6 years. We have the EXACT same problem with our dishwasher now. Our oven, the convection broke, our microwave has stopped working too at times. In the market for a new dishwasher.

    I will Never buy Maytag again!

31. Rex D. January 2nd, 2012 at 8:18 pm 31

    Same problems as everyone else…mine lasted 2 years and lights started failing on control panel. Not sure if board or panel problem but after dissassembling back of door and checking board for problems…would not start. Got so frustrated that I wrote Jeff Fettig (CEO of Whirlpool) last week complaining of this problem and which should be recalled..haven’t heard yet but always went to the top to get some satisfaction and would advise others to do the same…maybe they will build a better dishwasher in the future…getting a Whirlpool replacement in a few weeks thru Lowes and hoping for a better outcome & more durability…why did they have to go to electronics ….the old turn dial worked fine & no problems!!!!!!!!!!!!!

32. John C January 15th, 2012 at 1:04 pm 32

    Mine just went this weekend. This dishwasher was in the house when we bought it 3 yrs ago so no warranty for me. Most buttons unresponsive, only quick clean and delay work. Cracked it open and found the ribbon cable from touch panel to control board has 3 burned runs on it. Going to order new touch panel.

    My model # MDBH965AWW

33. Patrick McFadden January 25th, 2012 at 3:20 pm 33

    3 years ago we Purchased all new Maytag appliances when re-doing our kitchen, Refrigerator, Stove, clothes washer and drier, Including Maytag Quiet Series 300 dishwasher, We have now had to pay for repairs to the dishwasher 2 times and it has just went brain dead again.
    I ‘m beginning to think it may be cheaper in the long run to simply buy a new dishwasher of some quality from another manufacture and NEVER purchase a Maytag appliance again.
    When I contacted the Maytag 800 service number, I was able to get as far as speaking to a service rep.
    Who told me she could order me a new Control panel board for $162.46.
    Not even a “ Sorry to hear you paid so much for the appliance and already had to have it repaired two times, and It has gone Brain Dead Again.
    There really is no Service representative, Just a person to answer calls and say I really can’t help you and you should call a Maytag repair man close to you. ( I didn’t need to call her to know that”.

    It is just plain WRONG and not GOOD business for a company to claim it stands behind its products, Know they have a flaw in one , and not care. Like most of the country, I was required to take early retirement and my current income does not include the cost to fix the Companies problem.

    So, Since I had time, I may pull out the Dishwasher and take it to the main corporate office location and sit it next to the road with a sign, Bet they will get some national P.R. they aren’t looking for.
    Where I come from, If you sell someone anything that doesn’t work, You make it right and not say screw you we don’t give a dam about customer service and Satisfaction.

    There are just way to many of the same complaints for the problem not to be within the model.

    My Model# MDB6759AWS2

    Or how about a class action Law suite to call attention the the Corporate Jet Setters screwing all of us.

34. Erik Gundersen January 29th, 2012 at 6:50 pm 34

    I fixed it. Control Panel unresponsive, no lights whatsoever. Cleaned off the ribbon going to the control board. Reinsereted the ribbon, turned power back on. Works just like new. Oxidation just needed to be cleaned off. I’m so happy I didn’t replace it with a new one yet. Saved $119.
    Maytag Quiet Series 300 Dishwasher

35. brent February 6th, 2012 at 10:02 am 35

    Same problem here also. I will not be spending any more money on this piece of crap. The unit was obviously made poorly and should have been recalled. Never buying a Maytag again.

36. Jon February 14th, 2012 at 8:27 pm 36

    I have the same dishwasher, and same problem as everyone else. Surprise. Ours was just under a year when it stopped working. We called a repair guy, and he ordered a replacement part. Maytag covered the cost since it was within a year. Generous, I know.

    It’s now 2.5 years old, and….believe it or not….same thing. Quit working. We did seem to notice that right before it went out both times (starting a week or two before) it seemed to do a poor job of cleaning dishes, especially the cups on the top rack.

    Repair guy charged $80 diagnostic fee, and told us he could get the replacement board for $287. Whole unit was like $400 new. What a joke.

    IM ON BOARD WITH A LAWSUIT AGAINST THE COMPANY IF OTHERS ARE CONSIDERING IT. NOT THAT I CARE ABOUT MONEY, I JUST WANT THEM TO FIX THE PPROBLEM, OR ISSUE A RECALL. ANYONE ELSE? IF I GET A RESPONSE, I’LL DISCUSS WITH A LAWYER AND LET YOU KNOW. WE WILL NEED MULTIPLE PEOPLE WILLING TO PARTAKE OR IT WON’T BE SUCCESSFUL.

37. eve curtis February 23rd, 2012 at 6:05 pm 37

    I’d be happy to sign on. I came to this site because I can’t turn off the heated dry or change any settings.

38. Jean March 4th, 2012 at 3:59 pm 38

    Same problem here…Unit is approximately 2 years old and I have been having problems for about 8 months. The cycle only runs on high and lately has been refusing to work at all and then coming on by itself six hours later.

39. Christopher March 12th, 2012 at 8:31 pm 39

    I’m on board for a lawsuit…same exact problem as everyone on this board!

40. Jas March 15th, 2012 at 9:33 am 40

    SAME PROBLEM, and it is getting worse….It takes about 6+ hours or more to run the wash cycle because of the dishwasher going on + off all day/night long-!! I have found the plastic “bosses” where the latch pivots on were all cracked/crumbling **BAD DESIGN**, so the 2 little detent switches cannot function properly. I have not been able to locate/purchase just the upper plastic panel piece. They want to sell it with the electronics all together as a unit ($$$$$$$$).

    It’s only a few years old too. That’s pretty sad, for a MAYTAG

    Maybe it’s called “MAYTAG QUIET SERIES 300″ for a reason… When it stops running—– it’s quiet-!! (ha-ha)

    DID SOMEBODY SAY RECALL/LAWSUI??
    COME ON MAYTAG——-DO THE RIGHT THING, LET’S WAKE UP THE MAYTAG MAN!!!!!

41. Nancy April 11th, 2012 at 3:13 pm 41

    I also started having same problem in less than 2 years with my quiet (so call) washer. It cost me $300.00 for control panel. In less than 5 months that control panel out again, and all the 1-800 can say I can purchase a warranty plan and have it repaired. I’m on to take action against Maytag.

42. Gary Edwards April 14th, 2012 at 3:40 pm 42

    Thanks to all who took the time to post. After taking everything apart, I believe my problem is with the Control Panel (Touch), and not the Latch or Control Board.

    I went to searspartsdirect.com for model #MDBH975AWS; the stainless Maytag Quiet 300 Series Dishwasher. Found that the Control Panel Part# 99003596 now had a substitution part: 6-920233. Priced at $198.40.

    So I then went Google with the substitution part #, and found a number of other suppliers with comparative prices and ratings. Very nice. I chose Universal Appliance Parts, Inc. which had a price of $86.. with estimated $10.06 for shipping. Within two minutes i had placed the order using PayPal. No idea what happened to Google Checkout, but i appreciate the search and comparison work they did.

    Will try to install. should be simple. if the panel doesn’t work there’s always the latch and Control Board replacements to try So thanks to all for the sharing experiences and advice.

    As for Maytag? What a piece of garbage!!!! A 90 day design if ever their was one. Never again. Will try Bosch in the future.

    ~ge~

43. ctTamara April 26th, 2012 at 8:09 am 43

    same problem with my Maytag Quiet Series 300 – only after I replaced the part (found entire control panel with LEDs here – http://www.searspartsdirect.com/partsdirect/part-number/6-919846/22/465?blt=08 – please note the price now says $150+shipping, but when I called them directly to check a warranty, which is only 90 days, they said the online price is wrong – it’s really only about $75+S/H) did I realize that my original control panel NEVER functioned as it should have out of the box. With the original always needed to push the buttons a little harder to get them to register. Sad news is I replaced the part in October 2011 and it has failed again already. I spent $90 for the part (including shipping) so it was hardly worth it to prolong the life of the dishwasher for 6 months ($15/mo I could have put toward the cost of a new dishwasher). I have replaced it with a Samsung so here’s hoping it lasts longer than 5 years (and 6 months)!

44. ShBhatia April 27th, 2012 at 2:16 pm 44

    Very helpful post. My unit is very ‘moody’ too and comes online only when it feels like. Sometimes dirty dishes have to wait for days, we even have a stash of plastic cutlery to manage through this machine.
    After reading through this blog I took my wife’s hair dryer and hit the vent behind the control unit for couple of minute, waited another minute or two and it worked like a charm! Humidity in the panel was the culprit, no doubt this unit is cheaply made. Can’t wait to get rid of it with the next remodel.

45. scott April 30th, 2012 at 11:02 am 45

    Same problem as everyone else. Its been intermittent. And usually works itself out within a day or so. Wasn’t fixing itself this time so I took the inside door panel off and opened nup the circuit board cover. Turned breaker off first, of course. Then I just started removing and replacing connections to make sure everything was tight. When I got to the ribbon that goesnfrom the control panel to the circuit board, it just fell out of its little plastic connector.it was just in there with pressure so I cleaned off the ribbon a little and put it back on. I just used the connector to hold the ribbon end in again and it works again. I sealed it up and its fine but I probably neednto replace the ribbon soon. At least I know what the problem is

    Scott

46. Alan May 24th, 2012 at 10:43 pm 46

    This fellows post was right on. After taking things apart, testing pins, cleaning ribbon cables, unplugging unit, etc, it ultimately let me run a load of dishes by pressing the “Hi Temp Wash” while playing with all the other buttons. It probably took 20 button presses, but my stinky load of dishes are done!

    BTW, this is my second Maytag. The previous one died early too. Will never buy a Maytag again.

    “Scott
    May 3rd, 2010 at 9:13 am 8
    This is a great post! Noticed I couldn’t use Sanitize button or turn off Hi Temp Wash. But before I took it apart or ordered parts I tried holding down two buttons at once (as I found other appliances often have wacky secret combinations). Sure enough, if I hold both Hi Temp and Sanitize, they both come on. Or Hi Temp and Heated Dry, same thing, seems like the magic key for me is holding down Hi Temp Wash in combination with another button, than I can turn others on or off …I’m sure it means something is wrong with board, but it’s free fix for now. Have had it for a good 5 years and otherwise has been great.”

47. Kim Vaughn May 29th, 2012 at 5:59 pm 47

    First the dishwasher will not drain. Tried turning of circuit breaker and than turning on, no luck. Now the lights come on on the front but it will not run. Full of dirty water. I had to hand wash all the dishes. Is this the control panel and the pump at the same time?

48. Craig M June 10th, 2012 at 10:23 am 48

    Looks like I’m part of a not-so-exclusive club. Same button issues as most everyone else. Took it apart and parts of the ribbon connecting the control panel to motherboard look burned. Has a couple small holes, that don’t look intentional, in the ribbon as well. Wiped it down. Will see if that works. Even if it does, my bet is it won’t work for long. My Model is MDB6759 AWS3. Not buying Maytag again.

49. jb June 16th, 2012 at 1:28 pm 49

    Good post. I had no lights and unit was unresponsive. Removed the door cover to get at the control board. I didn’t see any burned components so I cleaned and reattached all connections, paying special attention to the flat ribbon cable. Reassembled and the problem is gone. I’m sure temporarily. This unit is a turd.

50. shawn June 24th, 2012 at 11:38 am 50

    Thanks for the great advise. I have had mine for about 3 years and been in use for about 2. Same problem, some of the lights work but no response when I press start button. I am going to try to clean ribbon and look for burn marks and guess replace panel if that doesn’t work. I agree that there should have been some kind of recall. Imagine all the people who have had problems and didn’t report to this post. Thanks again

51. Anne June 25th, 2012 at 4:24 pm 51

    When ShBhatia replied upthread that “my unit is very ‘moody’ too and comes online only when it feels like” I laughed and said me too! My dishwasher (model MDB7600AWW) stopped working yesterday, sometimes all the lights go on, sometime none of them. I am now shopping for a new one as the cost of the repair piece and new racks (both upper and lower are so rusty) would be just as much as a new machine. Feel free to add my name to any list being put together regarding customer complaints. apkjdmholten@aol.com

52. Chad June 26th, 2012 at 5:26 am 52

    Quiet Series 300; less than three years old; same problem as most others are stating. Heavy Wash button activates a few lights, but nothing else does anything. Handle broke last week, and that was the start of the problems. Replaced it, and now the whole thing is FUBAR’d. Gonna get a new dishwasher rather than repeatedly sinking money in to this one. Bosch has the highest ratings from Consumer Reports.

53. shawn July 2nd, 2012 at 7:52 pm 53

    Just a follow up to my previous post. I ordered a control panel from sears. It was about $120 including shipping. It came in the mail today and I installed it. Everything seems to be working now. Crossing my fingers in hopes that it will last a couple more years. I guess I know in the back of my head I need to be saving for a new one soon.

54. jim mel August 12th, 2012 at 10:29 am 54

    What happened to the Maytag Guy and his dog with their pride in Maytag products?
    I have the control panel issue, got machine serviced once but issiue returned, buttons worked but one to make machien run quit. I could shut powere at circuit breaker off let it sit for a day and it would power up again. Now no lights or response machien is DOA.

55. jim mel August 12th, 2012 at 10:31 am 55

    fyi – all diswashers and kitchen appliances made by one mfger – you get a whirlpool or maytag they are the same. A friend who worked for GE appliance repair told me about this… now i believe.

56. Joyce R August 14th, 2012 at 9:54 am 56

    our d/w has had problems for a while but last week wouldn’t start at all, tried blowing it dry like someone else posted and after a day or so it came on. Now it’s back to not starting again, called maytag because of the recall and mentioned the websites I found listing the same control panel issue and was told that not everything on the internet is true. Loved that response!
    Guess I’ll try ordering the control panel and replacing it on my own, might have trouble getting the old one out, any suggestions?

57. David August 22nd, 2012 at 7:20 am 57

    Hello I have a maytag jetclean model mdb9750awb same issuses as above. Everything lites up on top of controls (DOOR). Front of machine has start/cancel and delay buttons. digital read out is notclear and seems to be counting down ?? I took apart last night and looked for burned marks. Only one I see goes from start/ cancel – delay buttons to circuit board. Could this be the problem ?? Anyway to test it ??
    Thanks David

58. Neal August 31st, 2012 at 12:48 pm 58

    I have the quiet series 300, MDBH955AWB. Same problem as the rest; lights flash or it won’t work at all. First time it did it, I took it apart and cleaned the ribbon cable, put it all back (seems way too fragile for a dishwasher) and it worked for a month or two. Now it’s out again so I ordered a new panel sears for 98 bucks plus shipping. I will try this new one see if I can get at least another year out of it. Like the rest, NO MORE MAYTAG (which is made by Whirlpool, LG etc…etc). Perhaps just paper plates for now on!!

    Good luck folks, which should not be treated this way, not at all.

59. stuart September 1st, 2012 at 10:46 am 59

    hey thanks everyone for this advice, I have owned my Maytag series300 for 9 years, and recently it stopped draining water from the bottom. I cleared out the drainage tube and it worked fine again for about one month.

    recently the entire control panel went balank- no lights and no function, so following the advice of this post, I removed all connectors that connect to the control board, I cleaned the connectors both on the ribbon cable and in the receptacle where it interfaces with the control board, then re seated everything.

    it works now so before purchasing a replacement part, try cleaning the ribbon cable and re assemble.

60. David Johnson September 17th, 2012 at 8:03 pm 60

    I have a Quiet Series 300.

    Add one more to the list of malfunctioning Maytags dishwashers. Did not use it much when we first got like 7 of years ago. But have used it a lot for the last couple years.

    First started to have problems like 4 months ago or more, it would not work, with # 9 flashing on the digital display. But if you waited awhile, it would go back to a normal shut off mode, so it could be started again. Even back then wondered if steam was getting in the computer, but figured the computer brain was under the washer near the motor, not in the door, but I guess it does make sense to put it in the door with the digital panel and keys.

    It was workable for sometime, but now won’t complete the normal cycle, gets hung up after around 20 minutes, left with clean water in the bottom. Discovered that hitting start again, then cancel, brings up a # 2, then it drains the water from the bottom.

    Now it is worthless, in the present state. Lookinug at the provided pics, it was done all wrong, it should of been sealed in a moisture proof case.

    Everything everyone has said, seems to fit my problem to a tee. My wife bought this for me, for my Birthday, because I am a disable Veteran, and Mr Mom. Like many of you, got a Maytag, thinking want the best, gee crap is not the best in anybodies book.

    I guess I may have to take it apart and see what I can see, used to be a auto mechanic, that experience gave me the experience to think, it might the computer or etc and moisture intrusion.

    David

61. Kevin September 18th, 2012 at 7:45 am 61

    Yes it is another 2 year story. Had unit repaired at $250 and 3 months later, same problem. So looked for a recall and found they have recalled 1.7 million units for fire hazard. Unfortunately my unit is not on that rather lengthy list. I have narrowed it down to the ribbon cable connection at the circuit board, the unit will work after simply disconnecting and reconnecting. PLEASE TURN OFF POWER BEFORE ATTEMPTING THIS!!!!!!!!!!! I am sure someone will be injured because of this inferior product.

62. Ken September 30th, 2012 at 11:30 am 62

    Model MDB6701AWB. 4 years old. Have had control PANEL previously replaced.

    Most recent problem is that I suspect a recent electrical surge has fried the controls. I have no lights on the Panel, so I can’t run the field service test.

    Same as one of the previous posters, I’d like to know how to determine whether it is the Control BOARD (circuit board) or the Circuit PANEL (touch panel) that needs replacing. I don’t want to order both if I don’t need them or order the wrong one.

    I think I can do this repair myself. I’ve replaced the circuit board in a GE stove before.

    Any advice is greatly appreciated.

63. Lissa October 4th, 2012 at 11:08 am 63

    Add me to the list of dissatisfied customers.

    We have TWO lemons! Dishwasher buttons don’t work. Dishes on top rack don’t get clean. Trays and their little plastic attachments have broken–cheap plastic.

    Jenn-Aire stove control panel crapped out on us, too! We currently own a $2,500 stove and can’t even set the clock! Can’t use any of the special features (like convection setting and rapid preheat.

    Both were purchased new in 2006.

    I am very interested in information on class-action lawsuit–Maytag/Whirlpool should clean up this mess.

64. Brian October 7th, 2012 at 11:23 am 64

    Same problem as everyone else – thank you all for the posts. Have a Quiet Series 300 and no lights come on. The lights came on and off for a few days before totally dying. Tried doing a load one time when they were on and the machine died out a few minutes in. Just bought and replaced control panel, which for me was a monumental feat, and still no lights. I will try to take apart control board and maybe clean some of the connections.

65. Brian October 13th, 2012 at 11:20 pm 65

    Okay, I cleaned the control board and nothing. I ordered a new control board, changed it, and low and behold, nothing. So now I know that it isn’t the control board or panel. The landlord is not getting back to me so I will try the door latch. This has become a personal quest for me, not a reason to live in itself, but I feel my life has become fuller because of it. I am new to the dishwasher blog scene, but I am grateful for its existence and for all those who have come before me. Tomorrow I will take a look at the latch and make sure it is easy to replace, and then I will order the part. Wish me luck.

66. Brian October 15th, 2012 at 9:01 pm 66

    The handle is very easy to replace, though I’m not overly optimistic that this will fix it. It’s all I got left at this point, so I will “shoot the moon” and try this one last part. Regardless of the outcome, my mental outlook and overall spirit have never been better. I am grateful for this Maytag Quiet Series 300. It has given me a whole new perspective on life. And even while it is out of order, it still serves a purpose as rack to dry the dishes after I hand wash them. Kudos for that suggestion that came from an earlier blogger. I’m going back in Saturday and I will let you all know how it turns out.

67. Brian October 16th, 2012 at 7:13 pm 67

    Round III – Tale of the Tape

    The Reigning Champion – Maytag Quiet Series 300, 3+ years old. Worked great until a month ago when the lights went out on the front panel.

    The Contender – Me, 46 year old married male, no previous experience with dishwashers.

    Round I – Maytag survives a new control panel barrage and does not budge. Still no lights.

    Round II – The champ doesn’t break a sweat in against a new control board. No lights.

    Round III – Scheduled for Saturday afternoon, October 20. The champ will have to withstand the fast and furious action of a new door latch assembly installation. Either way – it will be over in a hurry. Note – Live webcast is unavailable for this event.

68. Brian October 23rd, 2012 at 1:20 am 68

    Ain’t gonna be no rematch – Don’t
    want one

    The last bout was over in about 15 minutes, and I really thought I might have scored a unanimous decision, but the refs didn’t see it that way. I’m hanging up the gloves boys and girls as even I know when to cut my losses. I don’t regret the past or wish to change it. Some things are just not meant to be.

69. tiredofcold October 24th, 2012 at 4:39 pm 69

    Another victim of Maytag – quiet series 400 for me and I guess I should feel lucky that mine lasted for almost 6 years before succumbing to phantom control panel issues.

    Started when I couldn’t select a cycle – it was potscrubber, sanitize – no options. Today it changed to Heavy wash, sanitize, heated dry. After the cycle finished it locked and now won’t unlock.

    Tried shutting off the breaker for a half hour – still locked. What a POS.

    It has been nothing but grief from day 1 – had the repair man out 3 times when it was under warranty as we kept finding tiny food particles stuck to the inside of all of our glasses. First two repair attempts – we were told nothing is wrong… third attempt the pump was replaced and it improved dramatically. Not great, but better. It has always been loud (was told this was normal during attempts at repair) and now this issue.

    No more Maytag for me… buying a bosch or kitchen aid and hoping for the best.

70. Dave Miller October 31st, 2012 at 1:45 pm 70

    The replacement of the circuitboard really is very simple. I replaced the one on our Maytag MDBH975AWB two years ago and it took about 10 minutes. Super easy! and I’n now appliance repair expert.

    However, the circuitboard failed again, last night. So now after the same problem happend twice, I spoke with an appliance repairman as to why. He speculates….”design flaw”.

    Says the circuitboard is located in a place where it gets exposed to lots of high humidity and temperatures, neither of which is good for a circuitboard.

    Moral of the story, if you have to replace this part, better buy two and keep one on hand as a back up beacuse you’ll need it fairly soon.

    However, even the price of two circuitboards beats the cost of replacing the dishwasher, so it’s still a win-win!

71. Barry November 3rd, 2012 at 2:11 am 71

    maytag 300 series…same issues as others…no lights/function on control panel. I will try take apart and dry.
    MAYTAG: where is your common decency!!?? No recall!!!!!??? Boycott all Maytag products.

72. maytag user 60 November 3rd, 2012 at 2:29 pm 72

    My maytag quiet series 300 has a 12 button display and has the start button not responding. The control panel has been replaced and started out operating irregularly until I worked some of the plugs going to the circuit board and it started working like new for 6mo. then the start switch stopped working one day. The work around has been to push on the the door with my index finger just below the control panel and to the right (the touch pad plug is just behind where I press) the press the start\send button– Yes it lights up and will go through the start\cancel cycle while pressing on both areas.

    This is a connection problem. 1. The place that the wire tape connects to the touch pad leaves the control panel or 2. Where the wire tape plugs into the circuit board.

    You can note that the control panel lacks rigidity and is easily over flexed causing cracked imbed wiring; also causing plugs to loosen inside the touch pad or control board requiring resetting or cleaning to firm up the plug connector.

    Cleaning off corrosion within the control board/circuit board is not an easy job. The use of low reside contact cleaner and soft fine hair brush requires good visibility inside the plug mount. (loose hair or debris could still be under the plastic cover\clamp.

    I plan to look at all the connection under the touch pad if I can without damaging the panel.

    I have done only a cursory cleaning in these areas but I will get out the magnifying glass the soft non-abrasive rubber erasers, and soft brushes along with a low residue contact cleaner (used sparingly) and get this machine working routinely.

    This dishwasher works too well to give up on it now. It will clean a load until it is satisfied it is CLEAN (turbidity sensor)

    I have guests right now, tomorrow I’ll start and get back to this site when it’s done.

    Hey thanks, good luck – maytag user 60

73. William November 7th, 2012 at 10:50 pm 73

    Seems like every other day someone adds a comment with the same issue about their Maytag dishwasher. Maybe if the control panel caught fire Maytag would consider a recall. Mine is model #MDB7749AWW1 bought from Home Depot 16 mos ago (5/28/11) before same issue (10/28/12). Debating whether or not to put any money into this piss poor design. These days I’d pay extra for knobs and dials over this push button crap. Let me know when lawsuit is filed.

74. andie November 11th, 2012 at 6:01 am 74

    My Maytag dishwasher also has the same issues! Did you start the class action suit yet? If so…count ME IN!

75. Camille November 17th, 2012 at 1:47 pm 75

    My Maytag started having this type of problem about a month ago. At minute 68 of any cycle it stops. It keeps clicking like it wants to start. So I tried the 3 second button pressing it, waiting for it to flash but it still wouldn’t start. So now I find if I turn it off and then do a rinse only I can get the cycle to drain and rinse the dishes. But yesterday I just turned it off and then tried light wash and it went through completely. It is like it has a mind of its own. I will try checking the control board and ribbon connection but I think there is a new dishwasher in my future. The dishwasher is 5 years old and I have already had to replace a part in the drainage system because it broke.
    Thank you all for your comments – they were very helpful

76. Teri December 1st, 2012 at 4:51 pm 76

    Wow, Maytag should be ashamed. My problems w/this dishwasher started almost immediately, lights went out and then only the light wash would work. Then, the dishwasher would stop working all together, sometimes for days @ a time & then out of the blue start working again for a couple of washes, then stop again. I am not inclined to spend anymore money on this dishwasher..like so many said, I am just not going to buy anymore Maytag products.

77. dlaue December 3rd, 2012 at 10:21 pm 77

    We, too, are victims of Maytag. Quiet series 300 came from the factory with a missing vent cover in the door, causing a leak. Replaced under warranty.

    At about 18 months old the switches/lights quit working. A day later, they began to work again.

    Now, after 36 months, the controls are dead again.

    Guess I will open up the door and do some reluctant repair work.

    Sort of wish this thing would catch fire, so that the control board would dry out. LOL!

    Maytag in my future? Hell no. POS design from a company which appears to have a tin ear for consumer complaints.

78. Charles December 6th, 2012 at 5:14 pm 78

    Wanted to she’d some lit on a solution I found. I had the lights not working and machine not starting… So I took apart the door, and noticed some rust/corrosion on the ribbon wire leading from the control circuit box to the touch panel. I took a q-tip and alcohol and rubbed the corrosion and rust off, dried it and put a piece of electrical tape on that 1 inch of non plastified ribbon. It now runs again. No cost to me and took about 30 mins. I think it’s a bad design because the moisture will eventually cause shorting as the metal in the ribbon decomposes and spreads across the other wires. Al least I know what to replace if ever it breaks down again.

79. Patti December 17th, 2012 at 3:47 pm 79

    On board for a class action lawsuit. I pretty much have the same problems as stated above. The other day I turned it on before I left for work at 7:40 am. Arrived home at 3:30 pm and it was still running strong. Now it will not come on at all. Unit is just 3 years old.

80. Janet December 19th, 2012 at 2:03 pm 80

    Wow – I feel like I have joined a club! Same issues with Maytag – 6 yrs old. Buttons slowly each stopped working over the years and will try your suggestions tonight after work. So nice to have this break right before Xmas. Thanks Maytag!

81. Vonnie December 20th, 2012 at 10:20 am 81

    After a lot of surfing, taking out the control panel of my maytag, 1 1/2 years old, I tried one more thing.

    Water not hot enough at startup will apparently cause clean light to blink seven times. did the process of touch hi-temp then heated dry until all lights came on. but you must CLOSE THE DOOR. wait a few secs then open and hit cancel. Then run the water on your kitchen faucet until it’s hot before you start your dishwasher to prevent it from doing it again. Control panel part alone was $183. Sweet. That’s how much I just made today!

82. Terry Cadle January 11th, 2013 at 7:11 pm 82

    I just took my mom & dad’s maytag dishwasher apart which they’ve had just over the warranty date. They are in their 80′s and bought Maytag because they thought they could trust it. Same issue, start button won’t work. I showed them how cheap the plastic parts were and I’m going to try several of your posting fixes tomorrow. Theres a great 1-2-3 fix at DIY fix your Maytag dishwasher. Its the ribbon corrosion fix. Thanks alot for the ideas. My mom is in on the suit. How bout Better Business Bureau for a recall.

83. Lee February 7th, 2013 at 5:59 am 83

    I ordered the circuit board and found out that was not the problem so I bought a new dishwasher yesterday. Of course since I opened the item it cannot be returned. I would be willing to sell it in an effort to get some of my money back. This circuit board is directly from Sears. I will also include the old one (clearly marked) so you know that I am not just pawning off the old one. Email me with your offer to lforseth@att.net.

84. Ed from Manchester NH March 27th, 2013 at 5:07 pm 84

    Before you spend any money on this machine like we did when we bought a new circuit board, make sure you disconnect the ribbon cable and clean the ends with alcohol even if it looks clean. After installing a new board that we paid $112 for with no luck, we re- installed the old board and just for shits and giggles, cleaned the ends of the ribbon cable and when we turned the circuit breaker back on, the machine worked as good as new. I just wanted to share my experience in the hopes of saving someone some money. Thanks to all for the posts that you all made especially the one that recommended cleaning the cable.

85. Ed from Manchester NH March 27th, 2013 at 5:09 pm 85

    I have a never used circuit board for a Maytag Whisper 300 that I just paid $112 for today that I would be willing to sell for $75 if anyone is interested. I can be reached at edgawrysjr@yahoo.com. Thanks

86. Mike April 8th, 2013 at 2:20 pm 86

    #3 quiet wash 300 series MDBTT60AWB Fills, hums, shuts off it will empty tho. Ant thoughts panel or board. Thanks

87. Ryancell May 9th, 2013 at 7:17 am 87

    Mine just died. After some research of not having power the the front touch panel & upon inspection finding some minor brown spots on the flat cable, I ordered a new front panel for nearly $190 with tax. Installed it and still no power to lights! I am guessing it may be the control panel box, but it didn’t look visually bad so I didn’t figure it was that. I was going to get the control panel box and also the latch to see if fixes it, but I think I may just get a new dishwasher from another manufacture other than maytag. I’ve had it since 2007. Done with Maytag. Will probably eBay the control panel to re-coupe some money.

88. Kris May 16th, 2013 at 9:45 pm 88

    Class Action Against Whirlpool (Maytag) Regarding Control Panels

    I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney Eppsteiner & Fiorica Attorneys, LLP at 866.548.8857 and let them know if you own or owned a dishwasher with control panel failures.

89. Jeff May 18th, 2013 at 8:30 am 89

    Just called abouve atty and left message as I too had same exact problem as everyone else and same terible service from Maytag. Either the board or control panel is faulty. Replaced 2 yrs ago and went out again….

90. Melanie June 5th, 2013 at 9:06 am 90

    My Maytag Quiet Series 300 is also acting up. It was in the house when we bought it…it’s about 2-3 years old. It’s ridiculous that so many people are experiencing problems with this dishwasher.

    My problem is that while all other buttons light up, the START button does not light or work. This happened about a month ago and after troubleshooting, I was going to order the new part the next day. That night, I was awoken by a noise in the kitchen….turns out that the stupid dishwasher was running! I don’t know how or why it started running by itself, but after that it worked okay until now. But same problem again now. Of course, with a load of dirty dishes in it. Maybe it will turn itself on again tonight!

    I have to consider getting a new dishwasher rather than periodically replacing $130 parts. I will NOT get a Maytag.